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Refund policy


13.1. Right of withdrawal: the buyer has the right to withdraw from the contract, without penalty and without giving any explanation, within a period of 14 (fourteen) working days following the day when the goods are delivered.

13.2. Mode of withdrawal: the withdrawal must be carried out by registered letter with return receipt sent to the Vassallo Antiques srl offices (Contrada Aiello, 6 84096 - Montecorvino Rovella (SA). Within the same term than 14 (fourteen) working days, the goods must Be released intact and packed with the same packaging used for delivery.
It will not be possible to exercise the right of withdrawals for damaged orders during transport or damage caused after shipping them.
The shipment is charged to the sender and is carried out under its own responsibility. The refund will take place, by bank transfer, no later than 60 (sixty) days from receipt of the goods. This right cannot be exercised if the purchase invoice has been issued or if the goods have been withdrawn in person or with its own courier at the warehouses and deposits of the seller or in exhibitions that the seller carries out both national and international.

The forwarding of orders through the site (now or in the future) constitutes acceptance of the regulation of the site itself.