Terms of service
This computer document shows the rules (the "Regulation of the Site") on the basis of which the company VASSALLO ANTIQUES SRL a sole partner (called in this document "Vendor") provides users with the ability to book and purchase furniture, paintings and objectistics varies from collection via the internet site.
Please read the Rules of the Site carefully before purchasing, booking or formulating an offer with respect to any good exhibited on the platform since the related transactions fall under the discipline of this computer document approved by the company itself and, consequently accepted by the final customer in the above stages.
The submission of Orders through the Site (now or in the future) constitutes acceptance of the Regulation of the Site itself
The Seller reserves the right to change the Rules of the Site in time, it is recommended, therefore, to print a copy of the same for a future consultation.
The use of personal data transmitted through the Site is governed by the Privacy Statement of the Company.
For completeness, it is clarified that any reference to the "Site" contained in this Regulation includes all current or future versions of the Web page www.vassalloantiquesonline.it (o di futura modifica dello stesso) nonché qualsiasi applicazione mobile tramite la quale si abbia accesso al sito o ai Servizi del Venditore e ciò indipendentemente dal fatto che, sia nell' uno che nell' altro caso, l' accesso avvenga tramite una piattaforma o un dispositivo attualmente esistenti oppure tramite una platform or a future device. The premise is an integral and substantial part of this contractual Regulation.
DEFINITIONS AND IDENTIFICATION OF THE SELLER :
1.1. Seller information : the goods subject to the present general conditions are placed for sale by the company VASSALLO ANTIQUES SRL to sole partner, with registered office in Naples (NA), Via S. Tommaso D' Aquino, 33 (P.I. IT07338601219), inscribed at the Naples Enterprise Register with REA number : NA-877443. Tel : 089.863722-331.1593007 hereinafter referred to as "Seller".
1.2. Definitions :
SELLER : Subject indicated in the epigrafe or the lender of the e-commerce service.
SERVIZIO/I : together of the functions made available to the User via the internet Site www.vassalloantiquesonline.it
SITO : website www.vassalloantiquesonline.it
SYSTEM : Integrated booking system / purchase / information on products and or formulation of binding offers.
FEEDBACK : Opinion manifestation by the User relating to the service offered (at the request of the Seller)
UTENTE/I : Subject which uses the Site for the display or purchase of the goods in it traded
BENE/I : furniture used of no character or value of high historical and / or artistic thickness painted and objects from antiques collection.
ORDINE/I : reservation, purchase or formulation of a purchase offer by the Users of the Site through the System.
2.1. Subject matter of the contract : The Seller provides users with an integrated system for booking, buying or formulating purchase offers of furniture, paintings and collectized items that are bought in the state in which they are located, without any restorative intervention, unless otherwise stated by the User.
2.2. Navigation on the Site : Navigation in any area of the Site involves the acceptance of this Regulation.
2.3 Amendment to the Regulation : The Seller has faculty to amend this Regulation at any time. It is recommended that you periodically check the appropriate section of the Site because the rules reported therein must be considered binding on all Users. The latter are required to comply with the policies and discipline in force at the time they make a booking, purchase or make an offer for talone of the products sold through the web platform www.vassalloantiquesonline.it
INFORMATION ON THE SITE USER
3.1. Legal capacity and age : By effecting an Order through the Site, the User shall ensure and confirm :
to have the capacity to act, necessary to conclude legally binding contracts in any express form.
to have turned 18 years old or to have reached the legally necessary age for the country of origin or in which it resides at the time of the transaction.
3.2. The rejection of Orders : the above will not be accepted by Orders from, or carried out on behalf of, minor subjects of the years 18. The achievement of the increased age will be verified at the act of purchase by specific request for indication of the tax code and related documents necessary for the consultation.
PRICE AND PAYMENT
4.1. VAT and delivery costs : The prices indicated on the Site are inclusive of VAT, while the shipping costs are borne by the Buyer if not expressly indicated otherwise in the purchase phase and are regulated by the same as a common agreement with the end user according to the area and the target territory of the good.
Where the delivery should take place in the national territory (with shipment through external couriers and not by the Seller) the shipping costs are specifically indicated by the Seller before the conclusion of the sale itself. It is worth the same in case the items are transported and then delivered by the Seller itself through pre / commissionery agreement.
In the case of delivery with one of the couriers, of which the Seller reserves the discretion to choose, the delivery times range from 2 to 12 working days which also include the imdance specified in wooden box and protective materials.
Should the delivery be organised by the Seller with transportation on its part, the times instead vary depending on the area and also the seller reserves the option of not taking over the expenses for the management of the goods.
4.2. Erroneous indication of price : This Site contains a vast number of goods and it is possible that some of them may bear an incorrect indication of the price. Should the correct price of one of the items be higher than the price indicated on the Site, it will be the duty of the Seller to arrange to contact the User before the purchase is completed. In such a case, VASSALLO ANTIQUES SRL does not have an obligation to ensure that the product is supplied to the User at the lower price erroneously indicated.
In the assumption that the price is higher than that originally agreed and the User is a consumer within the meaning of D. LGS. 206/2005 (Consumption Code), the User will have discretion to withdraw from the Order.
4.3. Mode of payment : Any payment from the buyer will be allowed to occur solely by means of Paypal, bank transfer, credit / debit card, marking or with withdrawal at the Seller's premises.
The act of purchase will be required for the User to enter its tax code as proof of identity and the achievement of the greatest age.
The Seller is not responsible for any delays in the processing of payments and transactions by card or wire transfer.
4.4. Orders rejected : Based on ordinary banking procedures, once an Order is made for which the User pays by credit card, the bank or the company that issued the card reserves (cd "ring fence") the entire amount relating to the Order. If the Order is subsequently rejected or cancelled for any reason, the bank or the company that issued the card will proceed to make the relevant amount available again in the user's account. Such a process could take several days (depending on the bank or the company that issued the card). The user, knowingly, accepts that the Seller is not responsible for the possible delay with which the bank or the company that issued the charter provides for the re-transfer of funds into the current account of the User.
5.1. General Provisions : in the event of technical or other problems, which prevent or make it difficult for booking, offering or purchase transactions, the Seller shall make available to the Users, through Live Chat, an active Customer Service 24h/24. The User can get in touch with the Customer Service by clicking on the Live Chat accessible directly on the site, i.e. by telephone at the following number +39 (089) 863722 or by sending an email to firstname.lastname@example.org
5.2. Complaints and Feedback from Users : In the eventuality that the User is not satisfied with the quality of any article or the Service provided will be able to make their views known through the Site (only at the request of the Seller), in the form of evaluations, comments and reviews (jointly referred to as "Feedback") that reflect your experience. Direct written submissions to the Seller and any complaints will be deemed valid only where sent by mail to the following address : email@example.com.
The User indicates in the registration form your residence or domicile, telephone number or e-mail address to which you wish to send the Seller's communications and has faculty to change the relevant data in every time.
5.3. Compensation : In the event that the User is not satisfied with the quality of any item or the Service provided and wishes to apply for a refund, a proportional reduction of the price or any other form of compensation, he is required to contact the Seller directly in order to file his / her complaint, with the manner described above, within 48 hours of delivery. The User is aware that the Seller has no control over the couriers nor on the packaging and shipping business and is unable to provide, nor assumes any responsibility or commitment to provide compensation for ascrigible facts to the Carrier except as provided for in art. X par. 10.5 of this contractual Regulation.
LICENSE OF USE
6.1. Use : except for a generic and absolute prohibition of misuse of the Site (consisting of, as an exemplified, in the use of computer piracy or data-processing techniques), the User shall be allowed to use the functions in it implemented under the conditions below. -The User has faculty to print or download photographic representations of the products bought exclusively for personal use, i.e. for purposes other than commercial ones, with the exception of the case in which he obtained from the Seller appropriate authorization in that regard. -Except that it is otherwise noted, the copyright and other intellectual property rights relating to the Site and the material in it published belong to the Seller (including the contracts subject to the purchase conditions and the Privacy Notice). Any use of excerpts from the Website is prohibited www.vassalloantiquesonline.it. che avvenga per finalità o con modalità diverse da quanto previsto dal presente articolo. -
It is not permitted to change the digital or paper copies of any printed material or use any drawing, photograph or other graphic image, video or audio sequence separately from the accompanying text.
6.2. Restrictions of use : no part of the Site www.vassalloantiquesonline.it può essere utilizzata, riprodotta o archiviata in altro sito web. It is not possible to enter any reproductions of the site in any system or service, public or private, for the electronic retrieval of information without the prior written permission of the Seller.
6.3. Reservation of Rights : Rights not explicitly granted by the Site www.vassalloantiquesonlinhe.it sono riservati.
VII ACCESS TO SERVICE
7.1. Availability of the Site : Although the Seller shall endeavor to ensure that access to the Site may take place twenty-four hours on twenty-four (24h/24), it does not assume any obligation in regard and cannot be held accountable to the User in the event that the Site, at any time or for periods of any duration, is not available to access or creates difficulties in the standard procedures listed above which :
Reservation, request for information, purchase or formulation of an offer for one or more of the products exhibited and published on the site itself.
7.2. Suspension of access : Access to the domain www.vassalloantiquesonline.it può essere temporaneamente sospeso in qualsiasi momento, anche senza preavviso. It will be pressed by the holder of the web page to send to the User, in a reasonable time, any communication inherent in the suspension.
7.3. Cyber security : The User is aware that the transmission of information via the internet is never completely secure. Although the Seller pledges to take all the measures prescribed by law for the protection of the information entered, it is not able to guarantee the security of the data transmitted to the Website ; the transmission is therefore carried out at the risk of the user.
8.1. Use of Recrations : Feedback left by Users on third sites (platforms or sites such as Trustpilot and Ebay, which is used by the Seller to facilitate the development of their business activity) have exclusively informative purposes.
The reviews reflect the views, of the clients who have ordered or used the Site, statements, advice or opinions, which belong exclusively to them. Except as provided by applicable law, the Seller assumes no liability or commitment to any party in relation to any reviews from defamatory content or containing obscenity, omission or falsehoods, but is committed to always keeping open to resolutions of problems and / or contests on feedback regarding the Seller itself.
8.2. Liability : The User obliges itself to compensate the Seller for any damages (and for all related costs) suffered by the latter or enforced against him by another third party and whether it is derived from, or in connection with, the Faculty to enter Feedback.
8.3. Communications to the Administrative or Judicial Authority : The Seller provides full cooperation to any competent authority that requires or imposes upon revealing the identity or position of anyone who publishes or transmits reviews that promote violence or discrimination, contain defamatory, obscene or offensive material, infringe on the intellectual property rights of third parties, induces unlawful activity, invade the Privacy of third parties or give the impression of procoming directly from the Seller.
REDIRECT FROM AND TO OTHER SITES
9.1. Third party sites : Eventuals redirect to third party sites present on the web page, www.vassalloantiquesonline.it o sulle sue pagine, sotto forma di social plug-in, vengono forniti esclusivamente per comodità degli utenti. The Seller has no control over the sites other than the one through which it carries out and promotes its business activity or its content or accessibility and, accordingly, does not assume any responsibility on the matter. The Seller does not approve or release any warranty in relation to the aforementioned sites, the material in them or the results arising from the use of the same. Anyone who decides to access a third-party site of which there is a link on the Site does so exclusively at their own risk.
EXEMPTION FROM LIABILITY
10.1. Information provided on the Site : in view of the quantity of goods daily processed and offered to the public through the Site, the Seller does not warrant that the description or information reported in the individual announcements is up to date and / or complete. VASSALLO ANTIQUES SRL is entitled to at any time (however before the conclusion of the sale contract) and without prior notice, any change to the material on the Site or the Services provided (such as the modes of shipment and discounts made on products in promotion) as well as the prices reported therein, with the sole obligation to communicate the same to the Users. Any event prejudicial to the health of the customer caused by improper use of the products purchased on the Site or consequence of the building materials of the same or derived from other circumstances of any nature whatsoever, does not involve any liability borne by the Seller.
10.2. Liability waiver : in view of the typology of items bought (antique furniture, paintings and collector's items) the Seller is not required to ensure that the goods possess qualities that are suitable for the expectations of the Users nor that the goods themselves are free from vices or defects arising from their normal use over time. Through the acceptance of this clause, the User shall waive any action against the Seller against any action to obtain reimbursement of the amount paid, the reduction of the price or the damages of the damage for the hypotheses described in accordance with the requirements of the Code of Consumption.
10.3. Exceptions : It is the exception of the clause set out in the paragraph above the co-dictive discipline on pro-Alio aliud and what is envisaged in the issue of serious vices (that is, to make the good inserviceable with respect to its own use). The goods traded, unless otherwise stated, are purchased and resold by VASSALLO ANTIQUES SRL without restorative works. The articles covered by the offer to the public must consider themselves as used goods, provided as antiques, and as such non-qualifiers as produced in accordance with the definition set out in art. 3 letter and) of the Code of Consumption.
10.4. Free deposit service : The Seller makes available to the User (on his or her specific request, to be sent by mail to firstname.lastname@example.org stating the final date of withdrawal of the merchandise, and correspondingly, unless otherwise specified by the seller at the time of acceptance, the total due without excluding the possibility after communication, denying the availability for logistical and technical reasons) which purchases talone of the items traded on the platform www.vassalloantiquesonline.it, un servizio di deposito gratuito della merce per un temine massimo di giorni 90.
10.5. Transport service : In case of damage caused by the carrier, the User will be able to contact the secretariat of VASSALLO ANTIQUES SRL (n ° +39 (089) 863722) in order to activate the practices for compensation under the applicable laws on the matter. For this purpose, it is recommended, should a damaged object be delivered, to sign the letter of car exhibited by the courier with reservation. Otherwise it will not, in fact, be possible to make any claim for damages. Since it is in the full right of the buyer to check the commodity before the withdrawal, if the courier does not permit such operations the User has the discretion to sign with reservation specifying that the integrity checks of the merchandise have been prevented. For orders made on-line, shipments can only occur as a result of the payment. The standard mode used is as follows :-Vettorial dedication-(a refund of EUR 1 per kg is expected, as stipulated by Law 450/85 on vector transport)
10.6. Delivery times : Estimated time of delivery and withdrawal (up to 12 working days for domestic shipments) are exclusively indicative. There is no guarantee that the purchased goods will be delivered within the estimated timeframe.
11.1. General provisions : Nothing in this Regulation affects the inviolable rights that the Act grants to the Users of the Site which, as exemplified and non-exhaustive, the rights guaranteed to consumers under the Code of Consumption.
11.2. Limitation of liability : Ferme by staying the forecasts referred to in artts. VII (par. 7.1), IX (par. 9.1.) and X, the overall liability of the Seller in respect of the Users in connection with any loss arising from, or in connection with, the Service or the Site, be it under contract, extracontractual, for breach of obligations under the Act or any other title, may in no case exceed the value of what is paid to the act of purchase. (ask customer confirmation, to be approved by point and click to the user when formula offers, bookings or purchases)
12.1. Causes of resolution : The Seller has faculty to resolve, pursuant to art. 1456 of the Civil Code, or to suspend (at its discretion) the right of the user to make use of the Site or the Service, by means of e-mail, in the following hypotheses :-the User has used the Site in violation of the art. VI (Usage Licence) ;-the User has published on the Site Recvents that violate the forecasts set out in art. VIII (Feedback) ;-the User has violated any other essential prediction of this Regulation.
RIGHT OF WITHDRAWAL
13.1. Right of withdrawal : the purchaser is entitled to withdraw from the contract, without penalty and without giving any explanation, within a period of 14 (fourteen) working days following the day on which the goods are delivered.
13.2. Mode of withdrawal : The recess should be made by recommended with return receipt sent to the offices of VASSALLO ANTIQUES SRL (Contrada Aiello, 6 84096-Montecorvino Rovella (SA). Within the same time limit of 14 (fourteen) working days, the merchandise must be sent back together and packed with the same packaging used for delivery. The shipment shall be borne by the sender and shall be carried out under its own responsibility. Reimbursement will take place, by bank transfer, within and no later than 60 (sixty) days from receipt of the merchandise. This right cannot be exercised in the event that a purchase invoice has been issued or where the merchandise has been withdrawn in person or with its own courier at the warehouses and deposits of the Seller or in exhibitions that the Seller carries out in both national and international matters.
14.1. Communications : The current legislation requires that certain information and notices should be communicated in writing. By using the Site or by booking or purchasing or formulating an offer for talone of the items put up for sale on the platform www.vassalloantiquesonline.it, l' utente accetta che le comunicazioni con il Venditore avvengano per via elettronica. For contractual purposes, the User accepts such electronic modes of communication and acknowledges that all contracts, notices, information and other communications provided electronically by the Seller shall comply with the legal requirement of the written form.
VARIOUS CLAUSES AND FURTHER
15.2. Separability of clauses : Where one or more of the terms or conditions of this Regulation are declared invalid, unlawful or ineffective, in whole or in part, any other term, condition or prediction, even if connected to those declared invalid or ineffective, will have to be considered valid to the extent permitted by law.
15.3. Uniqueness of the Agreement : This Regulation and any other document in it explicitly recalled constitutes the entire agreement between VASSALLO ANTIQUES SRL and the User and shall replace all any previous negotiations, agreements, understandings or contracts between the parties in relation to the object of the Regulation itself.
15.4. Waivers : Any failure or late implementation (in whole or in part) of any provision of this Regulation shall not be construed as the waiver of one or the other party to assert its rights or remedies.
15.5. Divestiture : the User of the Site may not cede any right or obligation provided for in this Regulation without the prior written consent of the Seller. VASSALLO ANTIQUES SRL may cede any right or obligation provided for in this document to a company affiliated with or to any undertaking with which it is alleged to carry out the business activity, which it acquires or which it is sold.
15.6. Postponement : all of that not expressly governed by this contractual Regulation shall be considered to be subject to the codicial discipline or the rules contained in D. LGS. 205/2006, where applicable.
DISPUTES AND COMPETENT FORUM
16.1. Applicable law and Competent Forum : this contractual Regulation is governed by the laws of the Italian Republic. For any dispute inherent in the (or arising from) this Contract or its execution will be competent the Forum of NAPOLI.
In particular, the resident consumer in Europe has faculty to compose the disputes arising out of court by submitting a complaint through the platform established under EU Regulation 524/2013 and reachable to the following address : http://ec.europa.eu/consumers/odr/.
The complaint will have to be accompanied by the information requested and the parties (User and Seller) will have to agree on the body to devolve the alternative resolution of the dispute, and the importability of the application is worthwhile. The dispute will have to be composed within 90 days from the time the body will receive the complete dossier from the platform established by EU Regulation 524/2013, except where the body itself, for particularly complex issues, considers it to extend, at its own discretion, the 90-day timeframe.
The decision taken by the body will be binding between the parties and will not be appealed if they have agreed to this effect at the time of expressing their willingness to make use of such an alternative resolution instrument. The procedural rules and the costs of the procedure will be communicated by the identified body of common agreement.